St. Louis Trash Service Customer Hub

Quick Billing & Local Service Guide

Quick Bill Payment

Settle your account balance using your preferred payment option below.

Pay with Venmo Pay with PayPal
Billing Tip: Please include your Account Holder name, and street address in the payment memo so our billing team can instantly credit your account.

Set-Out Times

To ensure your trash is collected without delay, we strongly encourage setting your trash out the night before your scheduled pickup day.

If putting trash out the morning of, please ensure everything is roadside prior to 5:00 AM.

Extra Bags & Overages

Standard service includes pickup for up to 4 standard household trash bags OR up to 2 contractor-sized bags.

Additional Bag Fees:
• Standard Trash Bags (over 4): $3 per bag
• Contractor Bags (over 2): $5 per bag

Report a Missed Pickup

If your scheduled pickup was missed today, tap below to text Alex directly so we can look into it right away.

Vacation Holds

Heading out of town? Let us know in advance to temporarily pause your route pickup.

#1 PETE
#2 HDPE
#3 PVC
#4 LDPE
#5 PP
#6 PS
#7 OTHER

Electronics & E-Waste

Advance Notice Appreciated
Examples: Televisions, computer monitors, desktop towers, printers, scanners, video game consoles, satellite receivers.

While electronic items cannot be picked up on regular household trash routes, we provide dedicated pickup service for our customers.

Call or Text Alex (315) 804-2163 to schedule a dedicated pickup.

Appliances & Scrap Metal

Advance Notice Required
Examples: Refrigerators, freezers, air conditioners, stoves, washing machines, dryers, metal water heaters.

While bulky appliances cannot be collected on regular household trash routes, we offer dedicated pickup service for our customers. Cooling units must have freon removed prior to collection.

Call or Text Alex (315) 804-2163 to schedule a dedicated pickup.

Batteries

Special Handling Required
Examples: AA, AAA, C, D alkaline batteries, lithium-ion tool batteries, laptop batteries, car batteries.

Alkaline Batteries: Household single-use alkaline batteries can go in standard trash bins.

Rechargeable & Lithium Batteries: Never put these in recycling or trash bins. They cause fires during transport. Please drop them off at designated county transfer station collection sites.

Administrator Login

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